Privacy Policy

Waresmiths International ("Waresmiths," "we," "us," or "our") is committed to protecting and respecting the privacy of every individual who visits our website, engages with our services, or purchases our handcrafted jewelry. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you interact with us through our website at https://waresmiths.com, our communications channels, or any related service. By accessing our website, placing an order, subscribing to communications, or otherwise engaging with Waresmiths, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

2.1 Information You Provide Directly When you place an order, create an account, contact our support team, or otherwise interact with us, we may collect the following personal information: your full name, email address, telephone number, billing and shipping address, ring or bracelet sizing information, payment details (processed securely through our third-party payment providers), and any correspondence or messages you send to us. 2.2 Information Collected Automatically When you visit our website, certain information may be collected automatically, including your IP address, browser type and version, operating system, referring website addresses, pages viewed and time spent on our site, and cookie and similar tracking technology data. 2.3 Cookies and Tracking Technologies We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand how visitors engage with our content. You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may limit the functionality of our website.

We use the information we collect for the following purposes: to process and fulfill your orders, including custom sizing and crafting of your jewelry; to communicate with you regarding your orders, inquiries, and customer support matters; to improve and optimize our website, products, and services; to send you updates, promotions, or information about Waresmiths where you have consented to receive such communications; to comply with applicable legal obligations; and to detect and prevent fraud or unauthorized activity.

We process your personal data on the following legal bases under applicable data protection law, including the General Data Protection Regulation (GDPR): performance of a contract when processing is necessary to fulfill your order or respond to your inquiries; legitimate interests in operating, improving, and securing our business and website; consent where you have opted in to receive marketing communications; and legal obligation where processing is required to comply with applicable laws.

We do not sell, rent, or trade your personal information to third parties. We may share your data with trusted third-party service providers who assist us in operating our business, including payment processors who securely handle transactions on our behalf, shipping and logistics partners who deliver your orders, website hosting and analytics providers, and email and communication service platforms. All third-party partners are contractually obligated to protect your information and use it solely for the purposes for which it was shared. We may also disclose your information where required by law, regulation, legal process, or governmental request.

Waresmiths is based in Prague, Czech Republic, within the European Union. If you are accessing our services from outside the EU, please be aware that your data may be transferred to and processed in the Czech Republic. We take all reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy and applicable data protection legislation.

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting obligations. Order-related data is retained for the duration required by applicable commercial and tax law. You may request deletion of your personal data at any time, subject to our legal retention obligations, by contacting us at support@mail.waresmiths.com.

Depending on your jurisdiction, you may have the following rights with respect to your personal data: the right to access the personal data we hold about you; the right to rectification of inaccurate or incomplete data; the right to erasure of your personal data, subject to legal retention requirements; the right to restrict or object to certain processing activities; the right to data portability; and the right to withdraw consent at any time where processing is based on consent. To exercise any of these rights, please contact us at support@mail.waresmiths.com. We will respond to your request within the timeframe required by applicable law.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

Our products and services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected information from a child under 16, we will take prompt steps to delete such data.

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised "Last Updated" date. Your continued use of our website or services following any changes constitutes your acceptance of the updated Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy, please do not hesitate to contact us. Waresmiths International Jilská 10 110 00 Prague Czech Republic Email: support@mail.waresmiths.com Website: https://waresmiths.com